The Pepperstone story started in 2010. Our team describe us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected, and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their career in finance in a vibrant and fast-paced environment. We thrive on progress – for our traders and for ourselves. We possess a unique organizational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers.

The Role

Our Account Manager will be joining a talented team as one of the first points of contact for prospective Pepperstone clients. You'll be communicating with our clients via phone and email, actively building new and strengthening existing relationships within the Cyprus region. You'll assist our clients by building a strong knowledge of our products and platforms, and providing custom solutions to overcome their unique challenges. Ultimately, your goal will be to promote our brand, increase conversions and provide exceptional value to clients.

Skills & Experience

• Exceptional written and verbal communication skills (including negotiation processes)
• Fluent in English and at least one other language (French and/or Dutch highly regarded)
• Willingness to commit to ongoing learning and development; ability to acquire new knowledge & skills quickly
• Exceptional relationship building skills, team-oriented with previous customer service or sales experience highly regarded
• Ability to present complex information in a simple manner, e.g. trading concepts
• Proficient numerical ability; be comfortable working with numbers
• Sound decision making and critical thinking
• Experience with MetaTrader 4, Trading View or cTrader software (desirable)
• Experience with financial investments (desirable)

Perks & Benefits

• Competitive salary & leading commission scheme
• Genuinely collaborative and friendly culture
• Flexible working arrangements – we value work-life balance
• Generous parental leave policy
• Ongoing Personal Development & Training
• Employee Assistance Program
• Frequent team events and celebrations

Please note you must have current, appropriate working rights in Cyprus to be considered for this role.

Pepperstone is an equal opportunity employer.