Alvexo is currently looking for Retention Officers (Arabic Speaking). Our Company provides you with the necessary conditions to develop your career further. Our mission is to maintain the unique working environment to inspire and motivate you to reach your professional aspirations.

The main responsibilities of the position include:

• Building and maintaining relationships with new and existing clients
• Ensuring customer satisfaction through professional communication
• Assisting clients with queries
• Promoting the company’s products and services in an effective manner
• Regularly reporting to the management
• Maintaining and updating the CRM
• Achieving key performance indicators

Key requirements:

• Excellent Knowledge of English language both written and oral is a must
• University /College or other Degree in a relevant field
• At least one year previous experience in Retention in a regulated financial services company is considered an advantage
• Excellent communication skills – verbal and written
• Ability to work as a part of a team
• Ambitious, persuasive and highly self-motivated 

What we offer:

• Attractive remuneration package based on qualification and experience
• 13th Salary
• Free breakfast

All applications are maintained in strict confidence.