FSMA publishes annual report and focuses on value for money of financial products
The Financial Services and Markets Authority (FSMA) has today published its 2024 Annual Report. During a webinar presented on the occasion of that publication, the Chairman of the FSMA, Jean-Paul Servais, described the actions taken by the FSMA to improve the value for money of insurance products, and presented a new cost comparison tool for investment funds. In addition to the publication of the customary annual report, the FSMA has also made available a new online tool for the report. The tool comprises a selection of topics from the full annual report and makes it possible to navigate in a user-friendly manner through a wide range of topics, figures and videos. Please consult this new online tool on the FSMA website (available in French - Dutch only).The annual report provides an overview of the activities and actions of the FSMA in the course of 2024. One of its major themes is the value for money of financial products, that is, the principle that financial products must offer consumers a good price-quality ratio. That was also the topic of the webinar, which focused on the value for money of insurance products and investment funds, for which the FSMA has launched a new cost comparison tool. The FSMA tackles expensive insurance products Insurance companies may only develop and sell products that offer consumers value for money. The FSMA noted, however, that certain insurance products provided insufficient value for money and were therefore too expensive for consumers. The FSMA completed a total of 234 surveys of the value for money of insurance products. In the case of life insurance, the focus was on class 23 products, including a significant number of pension products. The FSMA also examined outstanding balance insurance policies, as well as a wide range of non-life insurance products (fire, legal assistance, auto, civil liability, etc.).In the case of life insurance products, the FSMA looked at the reduction in yield (RIY), in other words the total annual costs associated with a product. A high RIY is detrimental to the consumer. For non-life insurance products, the FSMA examined the claims ratio. This indicator measures how much is paid out in claims to policyholders relative to the premiums collected. A low RIY is detrimental to the consumer. If insurers could not give any justification – or only one that was insufficiently convincing – for a high RIY or a low claims ratio, the FSMA asked them to take the necessary measures to ensure that their products will offer value for money to consumers.The following table offers an overview of the results for the 2023-2024 period. LifeNon-lifeTotalDistribution halted285078Costs lowered1374141Coverage expanded 011Competence of another member state404Product is adequate9110Total17856234 The overview makes it clear that inadequate value for money offered by life insurance products has led for the most part to a lowering of the costs, whereas in the case of non-life insurance products the result was more often a halt in distribution of the product. Costs were lowered for 137 class 23 products following the action of the FSMA. The arithmetic average reduction in the RIY was 0.64 per cent. The result was a higher capital paid out to consumers. “Our research delivers tangible results”, Chairman Jean-Paul Servais noted. “Costs are reduced, and expensive insurance products disappear from the market, which is good for the consumer.” The FSMA has launched a cost comparison tool for fundsThe FSMA has today launched a new online tool that makes it possible to calculate the impact of costs on the expected return on an investment fund and to compare it with other funds. For individual investors, this is a handy tool when they wish to invest in a fund and want to get an idea of a fund’s value for money.Individual investors currently have various sources of information about the costs of investment funds sold in Belgium, such as their key information documents and their marketing communications approved by the FSMA. Nevertheless, they often find it difficult to determine the costs. What impact do the costs have on the expected return? Are the costs higher or lower than for comparable funds? These are questions to which individual investors have difficulty finding answers, even though costs are a decisive criterion when deciding to buy a fund. This is why the FSMA launched the cost comparison tool (available in French - Dutch only) as part of its mandate to protect and educate financial consumers. The new tool helps investors better assess costs and compare them with the average costs of funds with a comparable investment policy.Investing in funds is very popular in Belgium. At the end of 2024, Belgian families held 303 billion euros in units of Belgian or foreign funds, more than the 274 billion euros on regulated savings accounts. “This unique tool allows a consumer to evaluate the impact of costs in terms of his or her situation and to assess their impact in comparison to those of comparable funds,” according to Jean-Paul Servais, Chairman of the FSMA. “This tool is a valuable aid to consumers in their search for competitive funds and fits in with the series of practical tools that the FSMA has made available to help consumers make financial choices.”More information is available in the webinar presentation (available in French - Dutch only).
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